Broken Bang & Olufsen "Form-2" Headphones |
These are photos of my broken B&O headphones. Thus far B&O tells me "...we do not think it is cause [sic] by a design flaw." and has offered no remedy. |
| I'm thinking headphones that cost over $100 should be a little less delicate, or at least the company should offer better support in the case of failure. |
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Click on any image to see a larger version
Below are excerpts from and links to reviews of the product on Amazon. Yet B&O claims "...we have not experienced a general problem with the mentioned parts breaking in Form 2, .... When they brake [sic], we have not experienced that this has been due to faulty design or material."
"the metal that connects the two ear phones to the black holder broke in two, rendering the otherwise great product useless"
http://www.amazon.com/review/R1PVKV0QYZOAQO/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2
"...these headphones will break at the earpiece within a few months. It's a terrible design, really."
http://www.amazon.com/review/R11690AYXLPJ8D/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2"
"this product is very fragile. it very easy to brake. woudent recommend it if you ar putting them in a backpack a any type of bag."
http://www.amazon.com/review/R3CAX0S42KQSSJ/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2
"within six months of purchasing them the plastic on the inside of the headphones broke next to the screws that hold the metal "slides" in place. i was very impressed with b&o when i brought them back to the store and they replaced them with no questions asked. but here i am, a year after that incident and my headphones are broken in the same spot and just two minutes ago they snapped completely in half when i was simply putting them on to my head."
http://www.amazon.com/review/R31TUVITE5LVV/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2
"I had the same problem. I cut a splint out of a piece of aluminum flashing, then glued it to the broken spot. Then I wrapped the split with ordinary string dipped in clear epoxy"
http://www.amazon.com/review/R31TUVITE5LVV/ref=cm_cr_rev_detmd_pl?ie=UTF8&asin=B000RE7RS2&cdForum=Fx1PI12CCPH5OWH&cdMsgID=Mx15U0X01R917A6&cdMsgNo=1&cdPage=1&cdSort=oldest&cdThread=TxGSFG70FBKFDW&store=electronics#Mx15U0X01R917A6
"Same problem here too after about 2-3 years of using them almost daily at work. I just glued it all back in place"
http://www.amazon.com/review/R31TUVITE5LVV/ref=cm_cr_rev_detmd_pl?ie=UTF8&asin=B000RE7RS2&cdForum=Fx1PI12CCPH5OWH&cdMsgID=Mx2DO4VYLM11ZXL&cdMsgNo=2&cdPage=1&cdSort=oldest&cdThread=TxGSFG70FBKFDW&store=electronics#Mx2DO4VYLM11ZXL
"Same problem here. ... The plastic is simply too weak in those high-stress areas."
http://www.amazon.com/review/R31TUVITE5LVV/ref=cm_cr_rev_detmd_pl?ie=UTF8&asin=B000RE7RS2&cdForum=Fx1PI12CCPH5OWH&cdMsgID=MxSYVO0IPTK4OE&cdMsgNo=4&cdPage=1&cdSort=oldest&cdThread=TxGSFG70FBKFDW&store=electronics#MxSYVO0IPTK4OE
"Fragile. Best kept in drawer of your office desk."
http://www.amazon.com/review/RKYKHH0LJB5MA/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2
"the plastic plates that hold them together, they cracked which caused a creaking noise when I move my head."
http://www.amazon.com/review/R3IBP5MRGQGZB9/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2
"looks like easy to break"
http://www.amazon.com/review/R2O16EGUEZG9EH/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2
"Cons: Durability: I must say these are not very durable."
http://www.amazon.com/review/R460G7MY42S30/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B000RE7RS2